What is the definition of employee assistance? What's the value proposition for employers to provide employee assistance programs? What should these programs look like, and how should EAPs' effectiveness be measured?
These are all questions addressed in the National Business Group on Health's Employer's Guide to Employee Assistance Programs. We spoke with Paul Heck, manager of global employee assistance and worklife services at DuPont, about his role as one of 27 committee members who developed the guidebook.
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