Creating personal health records is large employers' No. 1 goal in the next five years. Since the big guys are interested in it, smaller groups will follow, says Mercer's Tracy Watts. In part four of our interview, Mercer's health care survey also shows that the future is all about convenience for employees.
Tune in tomorrow for part five, when Tracy will address CDHPs. Could they soon be the only health care plan employers will offer?
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